What We Collect and Why We Collect It
When you open an account with bd10, we collect the details you submit during registration — your name, contact information and any identity verification documents required to confirm eligibility. When you deposit via bKash, Nagad or Rocket, our payment processor records the transaction reference and wallet
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identifier; we do not store your full mobile banking PIN or password at any point. We also collect device identifiers, browser type and session data to keep your account secure and to detect unusual login activity. Cookies track your session state so the lobby remembers your
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preferences between visits. We use this data to process your deposits and withdrawals, verify your identity, respond to account queries, and comply with applicable obligations in the regions where we operate. We do not sell your personal data to advertisers or unrelated third parties. Data shared
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with payment processors — including those handling bKash, Nagad and Rocket transfers — is limited strictly to what those processors need to complete your transaction. Retention periods vary by data type; identity verification records are kept for as long as legally required in the relevant jurisdiction,
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while session logs are cleared on a rolling cycle. Your use of this platform and its data practices is subject to your local law and the eligible regions covered by our service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.